Elderly Services Department

Elderly Services Department is responsible for elderly care, and for coordinating, developing and following up elderly care in the city in dialogue with the district councils.

The department is responsible for, among other things

  • guidelines and policy documents for elderly care
  • to produce information on strategic health and social care issues
  • to follow up the elderly care activities regardless of the form of governance
  • to coordinate the planning of homes for the elderly in the city
  • training and skills development for elderly care employees
  • security alarm and alarm reception.

It is the elected representatives in the elderly council who decide on how the city should work in the area. Elderly Services Department must then implement the board's decision.

The work at Elderly Services Department is led by senior director Patric Rylander. The administration consists of four departments and a unit responsible for the operations in each area.

The unit's mission is to create good and proactive communication externally and internally in the city as well as develop the elderly administration's preparedness and crisis organization and systematic monitoring of the environment. This includes, among other things

  • communication to different target groups
  • press contacts
  • preparedness and contingency planning
  • environmental monitoring
  • security issues
  • police cooperation
  • fire protection issues
  • international affairs (including study visits)
  • as well as forms, forums, process support and priorities for cooperation.

Stockholm's security service grants and installs security alarms, as well as receives alarm calls. The department makes assistance decisions in the evenings, nights and weekends if a resident urgently needs care for the elderly. Stockholm's security service also manages queues for nursing homes and service homes.

There are five units at Stockholm's security emergency:

  • the handling unit
  • the on-call unit
  • the device for installation and service
  • the unit for development and support
  • the alarm reception.

The department is responsible for city-wide issues regarding care for the elderly and follows up on care for the elderly throughout the city. Within the department, investigations are carried out, guidelines and policy documents are drawn up, development is carried out and employees at the district administrations are supported.

Some of the areas of responsibility are:

  • procurement and contract management of elderly care
  • development of the city's exercise of authority
  • strategic housing planning
  • digitization and innovation
  • operational follow-up and inspections
  • family matters
  • education and skills development
  • food and meals.

The department works with digitalisation, innovation and IT issues relating to the local IT support of the elderly administration and city-wide IT support for the city's elderly care. The work takes place in close cooperation with the district administrations, the social administration and the city management office.

The department for digitization and IT is responsible for

  • digitalisation, innovation, e-health and welfare technology
  • internal service regarding telephony and IT
  • information security and data protection
  • IT-based management of the elderly administration's IT support
  • business-related management objects Social systems.

The staff works across administrations and provides support to management and employees in areas such as:

  • committee and registry
  • economy
  • ILS
  • law
  • HR 
  • IT
  • communication
  • administration.